PRIVACY POLICY
 

Welcome to TSI Mental Health LLP ("TSI Mental Health", "we", "us", or "our"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.tsimentalhealth.com and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of personal data:

a. Personal Information: Name, phone number, email address, age, city of residence, and any other information you voluntarily provide via contact forms or while booking appointments.
b. Health Information: Any mental health-related details you choose to share with us.
c. Usage Data: Information about your interaction with our website, including IP address, browser type, time spent on pages, and pages visited.
d. Cookies: We use cookies and similar technologies to improve website performance and personalize your experience.

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2. How We Use Your Information
We use the information we collect to:
a. Respond to inquiries and schedule appointments
b. Provide personalized mental health services
c. Send updates about upcoming events or programs (if you opt-in)
d. Improve our website and services
e. Comply with legal obligations

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3. Legal Basis for Processing
We collect and process your personal data based on:
a. Your consent
b. The necessity to provide our services
c. Compliance with legal requirements under applicable Indian laws

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4. Data Sharing and Disclosure
We do not sell your data. We may share your information with:
a. Licensed therapists or mental health professionals working with TSI Mental Health
b. Third-party service providers (e.g., email service providers, appointment platforms) under strict confidentiality
c. Legal or regulatory authorities, when required by law

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5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

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6. Your Rights
Under Indian law, you may:
a. Request access to your personal data
b. Ask us to correct or delete your information
c. Withdraw consent at any time (this may affect service delivery)

To exercise your rights, please contact us at: info@tsimentalhealth.com

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7. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

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8. Cookies & Analytics
We may use cookies or third-party analytics tools (e.g., Google Analytics) to understand user behavior and improve our site. You can modify your browser settings to decline cookies if you prefer.

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9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

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